Knowledge base | Que Help

Frequently Asked Questions

Q: How can I make a website with Que?

A: You can make websites in any modern web browser using the Que web app or, if you have an iOS device you can download the Que iOS app and make websites on your iPhone, iPad, or iPod touch. Learn more about our apps here.

Q: How can I download the Que iOS app?

A: Click here to download Que from the App Store. Alternatively, you can simply search for "Que" in the App Store to download the iOS app.

Q: How can I sign up for the Que web app?

A: You can sign up for the Que web app here.

Q: How can I make a new website using the Que web app?

A: To make a new website, log in to the web app and click the New Website link on the My Websites page. Click here to make a new website.

Q: Can I edit my website using both the Que web app and the Que iOS app?

A: Yes, both the Que web app and the Que iOS app use the same system to create and manage your websites. You can use whichever one is most convenient for you at any time.

Q: Is it free to make a site with Que?

A: Yes! It is free to make a website, and both free and paid subscription plans are available. Learn more about Que subscriptions here.

Q: Is there a limit to how many users can visit my site?

A: No, there is no limit to the amount of traffic to your website.

Q: I have a domain name, can I use this on my Que website?

A: Yes, if you have an existing domain name registration you can use it for your Que site.

Q: Can I register my domain name with Que?

A: No, we do not currently offer this service. However, we are planning to add this feature in the future.

Q: Can I get a refund if I unpublish my website before the end of my subscription?

A: We don't offer refunds if you decide to cancel your subscription before your paid term expires. Please choose a subscription plan that you are comfortable with before purchasing. If you wish to cancel due to service issues, please contact us and we will look into it.

Q: Can I share the preview link for my website?

A: We advise that you only share the preview link with people you know to get their opinion or advice about your website before you publish. Sharing a preview link on social networks, or promoting your services via a preview link or URL violates our terms of service. We monitor traffic coming through preview links and your site will be blocked if we feel you are violating our terms of service. If you like your Que site, please sign up for the subscription plan that works best for you.

Q: Is there a limit to how many images I can upload to my account?

A: Technically there is no limit. However, if we feel you are violating fair use of our storage facilities we may cap your limit. So long as you are using the service as intended (uploading images solely to use on your website), and not sharing the URLs of images directly, you will not be capped.

Q: How can I find advice and tips about using Que?

A: We have various tutorials and how-to guides in our help section here.

Q: I have a request for a new feature, are you interested?

A: Yes! Please tell us your ideas and suggestions for any improvements to our service, product, or features. We'd love to hear from you!